I feel a little bad that my Facebook story has been getting so much attention recently, since the postscripts are a lot less negative to the company. Bret Taylor did a good job of addressing the problem once it came to his attention, I've had employees at all levels contact me offering support, and they actually are doing a fantastic job liaising with the academic community, though they tend to keep that pretty quiet.
While the couple of months when I feared being bankrupted by the lawsuit were decidedly not fun (their lawyer had recently won $711 *million* from a spammer) the aftermath has been incredibly positive for me. If nothing else, it's given me a wonderful story to catch people's attention with when I want to explain my work!